The client has the right to revoke a contract concluded with us within the revocation period without giving reasons.
The revocation period is five days from the day on which the customer or a named third party who is not the carrier took possession of the last goods. In order to exercise the right of withdrawal, the client must inform us (one of the following addresses for withdrawal) by means of a clear declaration of the decision to withdraw from the contract. In order to meet the cancellation deadline, it is sufficient for the client to send this notification of exercising the right of cancellation by fax before the cancellation period has expired.
Address for revocation:
MS-Control UG / Herrnstraße 89 / 90763 Fürth
Telefax: +49 911 148709 - 109
Consequences of a withdrawal
If the client cancels a contract, we shall have to give the client all payments that we have received from the client for this, including the delivery costs (with the exception of the additional costs that result from the client using a different type of delivery than the one we offer , has chosen the cheapest standard delivery), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of the cancellation of the contract. For this repayment, we use the same means of payment that the client used for the original transaction, unless something else was expressly agreed with the client. In no case will fees be charged for this repayment.
The contractor can refuse repayment until we have received back all goods from the order or until the client has provided evidence that the goods have been returned, whichever is earlier. The client only has to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.